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Privacy Policy

Privacy Policy for Poo Squad

Effective Date: Updated 3/2/2026

Introduction

Welcome to Poo Squad. Your privacy is important to us. We are committed to protecting your personal data and being transparent about how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Service address

Service Information

  • Details about the services you request
  • Property or yard-related service details

Payment Information

  • Billing details and payment transaction information

Demographic Information

  • Age, gender, and preferences (if voluntarily provided)

Technical Data

  • IP address
  • Browser type
  • Operating system
  • Access times

Usage Data

  • Information about how you use our website and services

Communications Data

  • Your preferences in receiving marketing from us
  • SMS opt-in status and communication preferences

How We Use Your Information

Poo Squad uses your information to:

  • Provide and manage the services you request
  • Process payments and refunds
  • Communicate with you regarding appointments, updates, service reminders, and offers (with your consent)
  • Improve our services and customer experience
  • Analyze website usage and performance
  • Comply with legal, regulatory, and compliance requirements

SMS Communications & A2P 10DLC Compliance

Poo Squad may use SMS (text messaging) to communicate with customers regarding:

  • Appointment confirmations
  • Service reminders
  • Service updates
  • Promotions
  • Customer support

By providing your mobile phone number and opting in through our website forms, booking pages, or service intake forms, you consent to receive SMS messages from Poo Squad.

  • Message frequency may vary.
  • Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from Poo Squad. For assistance, reply HELP.

Mobile Information Protection

We are committed to complying with A2P 10DLC requirements and protecting mobile data:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances other than those required for message delivery.
  • Sharing mobile information with subcontractors who provide support services (such as customer service or messaging platforms) is permitted solely to provide our services.

Sharing Your Information

We do not sell, share, or rent your personal information to third parties for marketing or promotional purposes.

We may share your information only in the following circumstances:

Service Providers

We may share information with third-party vendors, subcontractors, service providers, contractors, or agents who perform services on our behalf, such as:

  • Payment processing
  • Customer service
  • Scheduling and dispatch systems
  • Messaging platforms
  • IT support

These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or valid request by public authorities.

Cookies and Tracking Technologies

Poo Squad uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.

Cookies are small data files stored on your device that help us understand how visitors interact with our website.

These technologies may be used to:

  • Improve website functionality and performance
  • Remember user preferences
  • Analyze traffic and usage patterns
  • Measure marketing and advertising effectiveness
  • Provide relevant content and promotions

We may use third-party tools such as analytics platforms and advertising services that place cookies on your device to collect non-personal usage data.

Your Cookie Choices

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

By continuing to use our website, you consent to the use of cookies and tracking technologies in accordance with this policy.

Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access – Request copies of your personal data
  • Rectification – Request correction of inaccurate information
  • Erasure – Request deletion of your personal data
  • Restrict Processing – Request restriction of processing
  • Object to Processing – Object to certain processing activities
  • Data Portability – Request transfer of your personal data

To exercise these rights, please contact us using the information below.

Your Choices

Communication Preferences

You may opt out of marketing communications at any time by following unsubscribe instructions in our messages or contacting us directly.

Access and Updates

You may request access to or updates of your personal information by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Changes take effect immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: info@thepoosquad.com
Website: https://www.poosquad.com/privacy-policy
Mail:
Poo Squad
612 Pillsbury Dr
Manhattan, KS 66502



Who we are

Suggested text: Our website address is: https://www.poosquad.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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